
Flooding can happen at any time of year and can affect homes, businesses and vital services. Being prepared helps reduce damage and keeps people safe.
I’ve pulled together useful links for residents and businesses in order to be prepared for flooding:
National Agencies
Check the latest weather updates
Sign up for flood warnings from the Environment Agency
Check for flood warnings using the government’s flood alert service
Follow government guidance to protect yourself from future flooding
You can also call the Environment Agency’s Floodline for advice on 0345 988 1188
Flood Resilience & Recovery
Flood Mary’s Property Flooding Resilience Directory is packed full of really useful advice and tips on what you can do to prepare your home or business for flooding
Check Flood Mary’s Flood Recovery Guide
Flood Mary also has an excellent YouTube channel full of helpful videos
Check that your home insurance policy includes Flood Re’s ‘Build Back Better’
Local Agencies
Get traffic and road information from Cumbria Police
See Cumberland Council’s information on travel advice and how to be winter ready
Report blocked gullies and drains to Cumberland Council
Report flooding to Cumberland Council online or by e-mail: lfrm@cumberland.gov.uk
If you see any issues on the roads, please report them to the Cumberland Council Highways team at or call the Cumberland Council Highways Hotline on: 0300 373 3736. You can also contact the council on 0300 373 3730 for help and support. This line is available 24 hours.
Advice from United Utilities
For water supply issues, contact United Utilities on 0345 672 3723. Customers are advised that they can sign up to the Priority Service Register – which is a free to join and enables utility companies, including energy suppliers, electricity, gas and water networks to look after customers who have extra communication, access or safety needs.
For UU specific support, please click here
Advice from SP Electricity North West
SP Electricity North West offers extra support for those who need it through its Extra Care register. This could be for those who require electricity for medical needs, are older or have young children at home. For more information and to register call 105 or visit www.enwl.co.uk/extracare
