Banking Hub confirmed for Whitehaven after long-running campaign

Whitehaven will have access to a wider set of face-to-face banking services after Cash Access UK confirmed that a Banking Hub is coming to the town.

The announcement follows the decision by Santander to close its Whitehaven branch, which had been the last remaining high street bank in the town. The new Banking Hub will provide counter services, cash access and in-person support for customers of multiple banks, helping residents and businesses continue to bank locally.

The news marks the success of a sustained campaign led by Josh MacAlister MP, working alongside local councillors and the community. Josh raised the issue directly in Parliament in September 2024 and wrote three times to Ministers, pressing the case for Whitehaven and highlighting the impact the loss of banking services would have on residents and the local economy.

Josh MacAlister MP said:

“The loss of Santander is unfortunate but the Banking Hub is fantastic news for Whitehaven and a really important win for our community.

“I raised the need for a Banking Hub in Parliament, wrote repeatedly to Ministers and worked closely with local councillors and residents to make the strongest possible case. This announcement shows that persistence pays off.

“A Banking Hub means people will still be able to access cash, speak to someone face to face from their own bank and get the support they need without travelling miles. I’m delighted that Whitehaven will once again have proper banking provision.”

Local councillors also welcomed the announcement, saying it would make a real difference to residents and businesses.

Councillors Emma Williamson, Joe Ghayouba and Jeanette Forster said in a joint statement:

“This is excellent news for Whitehaven and a testament to what can be achieved when a community comes together. The loss of the last high street bank caused real concern for residents and local traders.

“A Banking Hub will help protect access to essential services, support our town centre and ensure that people who rely on in-person banking are not left behind. We’re pleased to see the case for Whitehaven recognised and approved.”

Further details on the location and opening date of the Banking Hub will be confirmed in due course by Cash Access UK.